Terms

BookTap helps providers publish a booking page, receive booking requests, show payment instructions, and continue conversations on WhatsApp. Use BookTap honestly and only for services you are allowed to offer or request.

Submitting a request does not automatically confirm a booking. The provider decides whether to accept, decline, cancel, or complete a booking based on their availability, rules, and payment checks.

Providers are responsible for business details, services, prices, available times, payment instructions, cancellation rules, confirmations, service delivery, client communication, refunds, and disputes.

Clients are responsible for choosing the right service and time, entering accurate contact details, accepting the provider’s rules, paying the provider directly where required, and communicating respectfully with the provider.

Payments happen directly between the client and provider. BookTap may display provider-owned instructions, but BookTap does not process, hold, verify, reverse, or refund payments and does not handle payment disputes.

BookTap may provide wa.me or prefilled WhatsApp draft links. BookTap does not send WhatsApp messages automatically, does not read WhatsApp conversations, and does not control provider-client communication on WhatsApp.

Providers manage their own availability and booking changes. BookTap does not guarantee that a provider, service, time, price, payment outcome, refund, or booking confirmation will be available.